Privacy Policy
Monete Petite respects your privacy and is committed to protecting the personal information you provide when visiting our website or purchasing our jewellery.
This Privacy Policy explains how we collect, use and protect your information.
Information We Collect
When you place an order, contact us, subscribe to communications or interact with our website, we may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Contact number
- Order and purchase information
- Information you provide when contacting us
- Website usage and technical information
Payment information is processed through our selected payment providers. We do not use your payment details for purposes unrelated to processing your transaction.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange delivery
- Respond to enquiries
- Provide customer support
- Manage returns or exchanges
- Improve our website, products and customer experience
- Send marketing communications where you have chosen to receive them
- Meet applicable legal and regulatory requirements
Marketing Communications
If you subscribe to our newsletter or promotional communications, you can unsubscribe at any time by using the unsubscribe option provided or contacting us directly.
Cookies
Our website may use cookies and similar technologies to help provide a better browsing experience, understand website usage and improve our services.
You can adjust your browser settings to manage cookies. Some website functionality may be affected if cookies are disabled.
Sharing Your Information
We may share relevant information with trusted service providers where necessary to operate our business, including payment processing, website hosting, delivery and website services.
We do not sell your personal information.
Protecting Your Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your circumstances and applicable Australian privacy law, you may have rights relating to the personal information we hold about you, including requesting access to or correction of your information.
To make a privacy enquiry, please contact us through our Contact Us page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.